Shipping policy

Shipping Policy

Last updated: March 2026

Thank you for supporting Count & Do! Here's everything you need to know about how your order gets from us to your little one.

📦 Ordering the Book — Run, Run, Run!

Run, Run, Run! is available for purchase through Amazon. When you click "Buy Now" on our website, you'll be taken directly to our Amazon listing to complete your purchase.

Shipping for book orders is handled entirely by Amazon and is subject to Amazon's standard shipping policies, delivery timeframes, and Prime eligibility. We do not process, fulfill, or ship book orders directly.

For questions about a book shipment, please visit your Amazon account or contact Amazon customer support directly.

👕 Ordering Merchandise (T-Shirts, Onesies & Accessories)

Our Count & Do merchandise is made to order and printed by a third-party print-on-demand partner. Because each item is created specifically for you, please allow a little extra time for production before shipping begins.

Production time: 3–7 business days

Estimated shipping times after production:

  • United States: 5–10 business days
  • International: 10–20 business days

Actual delivery times may vary depending on your location and carrier. You will receive a shipping confirmation email with tracking information once your order has shipped.

🌍 Where We Ship

We currently ship merchandise to the United States and select international destinations. Shipping availability and rates are calculated at checkout based on your location.

Please note: International orders may be subject to customs duties, taxes, or import fees charged by your country. These fees are the responsibility of the customer and are not included in your order total.

📬 Order Changes & Cancellations

Because our merchandise is made to order and production begins quickly after purchase, we are unable to make changes or cancellations once an order has been placed. Please review your order carefully before completing checkout.

❓ Questions About Your Order?

If you have any questions or concerns about your merchandise shipment, we're here to help. Reach out to us through our Contact Us page and we'll get back to you as soon as our little feet can carry us! 🐾